Shipping Information

All shipping and handling charges are additional. All deliveries are made by UPS to street addresses in the continental US only. Please allow 2-4 weeks for standard UPS deliveries. Please allow longer for custom orders. Shipping time may vary due to availability of merchandise in our warehouse. We will inform you as soon as possible if, for any reason, we cannot send your order within this time frame.

Returns

If you aren't completely satisfied with your purchase, merchandise must be returned within 2 weeks of receipt and accompanied by a copy of your sales receipt. Please return items in new and unused condition, as we cannot accept a return of any item with any indication that it has been used. If the product is opened, please repackage as originally shipped including all tags and product inserts. Bedside Manor reserves the right to inspect and return items to you that are not acceptable for return. All items properly returned under this policy are eligible for a refund of the purchase price less shipping charges. Sale items, custom orders and monogrammed items are not returnable. Some Special Order items may be returned for small restocking fee. Please contact us for additional information.

Monogramming

Please order your monograms carefully. Monogrammed items are NOT returnable, so we ask that you take special care when specifying the initials, style and color of the monogram.

Gift Wrap

Gift Wrap is available for an additional charge. Standard Gift Wrap is green or brown paper with an elegant ivory satin ribbon. Please include your gift message and any special shipping instructions with your order.